Navy & Veteran Career Phone Listings

         
March 7, 2012 CUSTOMER SERVICE  PHONE NUMBERS 
         
SUBJECT CODE DSN PHONE # FYI
AAFES        
AAFES DISHONORED CHECKS     800-519-3382 m-f 6:30a-4:45p central
AAFES DEBT COLLECTION     800-654-4074 m-f 6:30a-4:45p central
AAFES DEFERRED PAYMENT PLAN (DPP)     800-826-1317 Military Star Customer Service
         
ABUSED DEPENDENTS TRANS COMP     216 522 5977  
  FAX   216-522-6470 Address changes should be faxed
         
ADMIRAL ACCOUNTS (POC:  Charri Cephus-Long)   580 2 5121 O7 & Above (Navy)
         
ADOPTION REIMBURSEMENT Navy – PMMASC 580 2-5576/6701  
         
AFTERBURNER     800-727-3337 www.retirees.af.mil
         
AGENT ORANGE/GULF WAR HELP LINE     800-749-8387 Gulf (1)   Orange (2)
         
AIR FORCE FINANCE
      
       
         DFAS INDIANAPOLIS CENTER        
         FORT BENJAMIN HARRISON        
         INDIANAPOLIS, IN  46249-0001        
Pay inquiries     888-332-7411 Opt 2,1
LES Requests     877-734-6206  Opt 2
AIR FORCE RESERVE CENTER     800-525-0102  
         
AIR FORCE HEADQUARTERS        
550 C ST W, SUITE 11 Personnel Center   210-565-2585  
RANDOLPH AFB, TX  78150-4713 Cust Svce   800-525-0102  
         
AMERICAN LEGION NATIONAL HQ Indianapolis   317-630-1200 www.legion.org
               
         
ARLINGTON NATIONAL CEMETERY     703-607-8585 funeral services
      703-607-8000 visitor information
         
ARMED FORCES HEALTH PROFESSIONAL     301-319-4529  
     SCHOLARSHIP PROGRAM (AFHPSP)   285 -4529  
         
ARMED FORCES RELIEF ASSOCIATION     800-776-2322 www.afba.com
         
ARMY FINANCE   699 888-729-2769 888-PAY-ARMY
       DFAS INDIANAPOLIS CENTER        
       FORT BENJAMIN HARRISON        
       INDIANAPOLIS, IN  46249-0001        
LES Requests     877-734-6206  Opt 2
ARMY NAT’L GUARD (CALL UNIT FIRST) Customer Service   877-276-4729 877-ARNGPAY
         
ARPERCEN (ARMY PERSONNEL CENTER) St Louis   800-318-5298  
    (RESERVISTS/RETIRED RECORDS)     317-212-2813  
         
ARMY PHYSICAL DISABILITY AGENCY     202-782-1998  
     (TDRL REMOVAL ORDERS)        
         
ARMY RESERVE PERSONNEL COMMAND     800-318-5298  
         
BANKRUPTICES USA, USN,USMC, AF   888-332-7411  
  Retired Pay, Civilian Pay      
   FAX   216-522-6960  
         
BLANKET DEPARTMENT ADBEC 580 2-5860/5802  
         
BLINDED VETERANS ASSOCIATION     202-371-8880 http://www.bva.org
      800-669-7079  
         
BOARD FOR CORRECTION OF RECORDS        
       NAVY / MARINE CORPS     703-614-1402  
      BCNR ACTIONS TAKEN BY DFAS-IN   699 317-212-6167  
         
BONDS        
       AIR FORCE SAFEKEEPING DFAS-IN 699 317-212-8539  
                REQUEST FOR RELEASE FAX 699 317-212-4339  
       ARMY SAFEKEEPING DFAS-IN/AOCABE/IO 699 317-212-8539  
                REQUEST FOR RELEASE FAX 699 317-212-4339  
       MARINE CORPS SAFEKEEPING DFAS-CL/JDCAB 580 2 5880  
                REQUEST FOR RELEASE FAX 580 216-522-6358  
       NAVY SAFEKEEPING DFAS-CL/ADBE 580 2 5880  
                REQUEST FOR RELEASE FAX 580 2 6358  
                NON-RECEIPT OF BONDS     800-390-2347 Missing/ Lost Bonds
       RATE INFORMATION     800-487-2663  
       UNDELIVERED BONDS FORWARDED TO PARKERSBURG, WV     304-480-7443 all branches
         
BURIALS – OFFICE OF MEMORIALS     800-697-6947 www.va.gov
         
BURIAL AT SEA Mortuary Affairs   866-787-0081 www.npc.navy.mil
      901-874-6682  
         
CASUALTY AFFAIRS         
NAVY BUPERS   800-368-3202  
      901-874-2501  
AIR FORCE     800-433-0048  
         
CASUALTY PROCESSING (RETIREES) PRAE/F/G   800-321-1080  
  FAX 580 2 6469  
         
CASUALTY PROCESSING        
Navy Reserve     800-368-3202  
Navy Active   580 216-522-5714  
Air Force (Active & Reserve)     877-353-6807  
Army (Active & Reserve)     317-212-3493/7698  3469/7465/3464/4318/8625/8626
Marines (Active & Reserve)      216-522-8762 7:30-4:00 est.
         
CATCH 62        
       AIR FORCE                           1-877-734-6202 Opt 1
      ARMY     1-877-734-6202 Opt 1
      MARINES     580 216-522-8762  
  FAX   216-367-3614 DSN 580-7011
      NAVY                                   JFLAGB 580 2-6796/5974 INTERNAL USE ONLY
  FAX   216-367-3666 DSN 580-7603
  Remittance 580 2 6129  
  Email   ccl-catch-62@dfas.mil  
         
CIVILIAN PAY        
   DFAS-CL   800-729-3277 W2 Codes: ZLO, ZGT, ZGW, ZFR
    DFAS-IN   800-538-9043 W2 Codes: ZKA, ZK2, ZKE, CP1,OMA, OMR, CP2
  NAF    903-334-3732  
         
COAST GUARD FINANCE        
CG PAY & PERSONNEL CENTER ACTIVE DUTY   800-564-5504 www.fincen.uscg.mil
444 SE QUINCY ST, ROOM 301        
TOPEKA, KS  66683-3591  RETIRED PAY   800-772-8724  
         
COMMISSARY DISHONORED CHECKS        
       SUBMITTING ADSN – 6355     866-893-5015  
         
COMPANY CODES (NEW FOR A/D)        
    580 2 5127 POC Sue Easter
         
CONGRESSIONAL LIAISON      317-212-1631  
  FAX   317-275-0288  
         
CONTACT CENTER      888-332-7411 DFAS 411
  PLAA 580 216-522-5096  
         
         
DANTES (Defense Activity for Non-Traditonal Education Support)     850-452-1111  
         
DEBT AND CLAIMS MANAGEMENT Out of Service Debt Only   866-912-6488  
      317-212-0591  
         
DD-214 REQUESTS        
       (NAVY (1998 TO PRESENT)   882 901-874-4885  
       ALL OTHERS     NAT’L PERS REC CTR  
         
DEATH NOTICES (RESERVES WHO DIE BEFORE AGE 60)        
    AIR FORCE RESERVE     800-525-0102 www.arpc.afrc.af.mil
    ARMY RESERVE/GUARD St Louis   800-318-5298  
    MARINE CORPS RESERVE     703-784-9306/9307  
    NAVY PERSONNEL COMMAND     866-827-5672  
         
DECEASED PROCESSING, ACTIVE DUTY        
  PMMASB 580 216 522 5974  
         
         
DEERS EAST COAST   800-538-9552 www.dmdc.osd.mil
  WEST COAST   800-334-4162  
  ALASKA & HAWAII   800-527-5602  
         
DEFENSE CRIMINAL INVESTIGATIVE SVCE (DCIS)     216 522 8030  
         
         
         
DELTA DENTAL     888-336-3260  
         
DEPENDENCY DETERMINATIONS        
       (ACTIVE DUTY NAVY AND RETIRED) PMMASB   216 204 4590 ccl-navy-secondary-dependency@dfas.mil
  FAX   216-367-3527  
  PMMASB 580 2 5576 Adoption Claims
         
DEPENDENT DENTAL PLAN (ACTIVE)        
  UNITED CONCORDIA   800-866-8499 www.tricaredentalprogram.com
     ENROLLMENT INFO   888-622-2256  
         
DESERTERS, REPORTING OF        
  ACU GREAT LAKES   800-423-7633 Navy
         
DFAS CENTRALIZED CUSTOMER SERVICE        
  CSRC   800-756-4571  
      614-693-8507  
         
DFAS INTERNAL REVIEW       cco-investigation-hotline@dfas.mil
         
DFAS-CL DISBURSING DIVISION        
             (Disbursing Help Desk) AD   800 390 2347 Travel and Non-Receipt
    580 2 5470  
         
         
         
DISHONORED CHECKS        
       AAFES      800-519-3382  
       COMMISSARY DECA   866-893-5015  
              SUBMITTING ADSN – 6355 CO CODE D395729   614-693-0372  
         
DITY (DO IT YOURSELF) MOVES – NAVY ACTIVE DUTY     888-742-4467  
         
         
DITY MOVES – RETIREES – ALL SERVICES     888-742-4467  
         
         
DSN AUTOVON  OPERATOR (Global)     312-560-1110  
         
EDUCATION (DEPARTMENT OF)        NTL PAYMNT CTR   800-621-3115  
         
EFT ADBEA   800-390-2347  
  FAX   2 6081  
         
         
EMPLOYMENT VERIFICATION (CIVILIANS-NON DoD)        
       EMPLOYEE CALLS TO AUTHORIZE VERIFICATION     800-367-2884 The Worknumber
       COMPANY RECEIVES VERIFICATION BY CALLING     800-367-5690 www.theworknumber.com
       CUSTOMER SERVICE (FOR PROBLEMS WITH THE SYSTEM)     800-996-7566  
         
         
FAMILY SERVICEMEMBERS GROUP LI (FSGLI)     800 368 3202  
         
FEDERAL RELAY SERVICE (FedRelay)     800-377-8339 MBR calls this number
      866-377-8647 Number used for CSR to call MBR back
         
FIELD SECURITY (Field Password Re-sets) PMC 580 2-6339/6340 MMPA access
         
FORMER SPOUSE     216 522 5977  
         
FREEDOM OF INFORMATION ACT GA 580 216-522-5225  
  FAX 580 216-5225471  
         
FUNERAL HONORS (MILITARY)     877-645-4667  
         
GARNISHMENT DIVISION     888-332-7411  
P O BOX 998002 FAX 580 216-522-6960  
CLEVELAND, OH  44199-8002  GATEWAY FAX   877-622-5930  
         
GOVERNMENT TRAVEL DEBT BANK OF AMERICA   888-619-2938  
         
GULF WAR HELP LINE     800-749-8387  
         
HOUSEHOLD GOODS SHIPMENTS    WRIGHT PATTERSON AFB   800-762-7700 All Branches
         
HEALTH PROFESSION SCHOLARSHP PROGRAM/ROTC     4 4380 Navy Res/James Thompson
         
ID CARDS  AIR FORCE WIDOWS   800-433-0048 AF Casualty Affairs
  RAPIDS Locator     www.dmdc.osd.mil/rsl/owa/home
         
INCAPACITATED CHILDREN’S CLAIMS     901-874-3360  
         
INCAPACITATION PAY  (Navy Reserve Pay) PMMAC 580 2 5335 Command use only 0830-1600
         
INTERNAL REVENUE SERVICE     800-829-1040  
      800-829-7650  
         
MARINE CORPS FINANCE ALLOTMENTS   216-522-8762 Opt 6 ccl-mc-allotments@dfas.mil
DFAS CLEVELAND CENTER  APPELLATE STAFF   216-522-8762 Opt 1 ccl-mc-appellateleave@dfas.mil
1240 EAST NINTH STREET BONDS   216-522-5880 Opt 6  
CLEVELAND, OHIO 44199 BONUS   216-522-8762 Opt 3 ccl-mc-bonus@dfas.mil
  DEBTS/Salary Offsets   216-522-8762 Opt 5  
  CASUALTY-DEATH   216-522-8762 Opt 4 ccl-mc-casualty-deathgrat@dfas.mil
  Catch-62- VOE-VOI   216-522-8762 Opt 1  ccl-mc-catch62@dfas.mil
  Employment Verification   800-268-3710 Option 1
  EXCESS LV/VEAP/GI   216-522-8762 Opt 4 ccl-mc-claims@dfas.mil
  GARNISHMENT   216-522-8762 Opt 7  
  MCJROTC/VIP   216-522-8762 Opt 3 ccl-mc-jrotc.dfas.mil
  RECORD SERVICES   216-522-5110 ccl-mc-record-services@dfas.mil
INTERNAL USE ONLY SDP   216-522-6796 ccl-sdp@dfas.mil 
  SEPARATIONS   216-522-8762 Opt 2 ccl-mc-separations@dfas.mil
  W-2′S   216-522-8762 Opt 4 ccl-mc-w2-processing@dfas.mil
         
         
         
MARINE CORPS RESERVE        
          Death Notices/inactive reserves separation and retirement     703-784-9306  
         
MGIB CONVERSTION QUESTIONS        
       ACTIVE DUTY NAVY      216-204-4888 VOICE MAIL
    Fax 216-367-3585 CCL-MGIB@DFAS.MIL
         
MGIB REFUNDS         NAVY BUPERS   800-962-1425  
    882 901-874-4258  
         
MIDSHIPMEN ACCOUNTS (ROTC) PMMAC 580 4 4380 INTERNAL USE ONLY
         
         
MILITARY PAY AND POLICY     216 522 5886  
         
MYPAY     888-332-7411 https://mypay.dfas.mil
    FAX 216-367-3549  
         
NATIONAL CEMETERY BURIALS     800-697-6947 www.va.gov
         
NATIONAL PERSONNEL RECORDS CENTER        
9700 PAGE BOULEVARD     314-801-0800  
ST LOUIS, MO  63132        
         
NATIONAL SERVICEMAN’S LIFE INSURANCE     800-669-8477  
         
NAVAL INVESTIGATIVE SERVICE   580 2 6774  
         
NAVY ACTIVE DUTY PROCESSING        
    580 2 6289 Command ONLY, not MBR
  TD 000-333   Fax 216-367-3574 DSN FAX 580-7700
      Email ccl-td-000-333@dfas.mil
  TD 334-667   Fax 216-367-3576 DSN FAX 580-7701
      Email ccl-td-334-667@dfas.mil
  TD 668-999   Fax 216-367-3515 DSN FAX 580-7702
      Email ccl-td-668-999@dfas.mil
         
NAVY CASUALTY PROCESSING   580 2 5714 NAVY ACTIVE
         
NAVY EDUCATION COMMAND Tuition Assistance   877-253-7122 ncc@navy.mil
         
NAVY LODGE RESERVATION SERVICE     800-628-9466  
         
         
NAVY – MARINE CORPS RELIEF SOCIETY     800-654-8364  
         
NAVY MUTUAL AID     800-628-6011  
         
NAVY PERSONNEL COMMAND (NPC)     866-827-5672  
5720 INTEGRITY DRIVE        
MILLINGTON, TN  38055        
  Records Management   901-874-5111  
         
NAVY RESERVE PERSONNEL CENTER     MERGED WITH NPC  
      See NPC above  
         
         
NAVY RETIRED AFFAIRS OFFICE     800-628-6011  
         
NAVY UNIFORM SUPPORT CENTER     800-368-4088  
       COMPANY CODE D001855 CHESAPEAKE, VA      
         
NAVY TUITION ASSISTANCE     877-253-7122  
         
NEXCARD/Navy exchange collections     800-648-7745  
         
NON RECEIPT (DFAS_CL)     800 390 2347  
       CHECKS       ADBA (TD 00-49)   580 2 5862  
                           ADBB (TD 50-99)   580 2 5862  
  FAX 580 2 5898  
       BLANKETS OR DS DEBT CHECKS   580 2 5860  
       BONDS   580 2 5862  
  FAX 580 2 6358  
       EFT/Reclamation   580        2 5720  
  FAX 580 2 6081  
       FRAUD CLAIMS   580 2 5721  
      SUCCESSOR OVERPAYMENTS   580 2 5721  
       STALE DATED CHECK (OVER 1 YEAR OLD)  ADBD   580 2 5862  
       UNDELIVERED BONDS FORWARDED TO PARKERSBURG, WV   580 304-480-7443  
         
         
OFFICE OF PERSONNEL MANAGEMENT     202-606-1800 www.opm.gov
  (CIVILIAN RETIREES)      
         
OFFICE OF SERVICEMEN’S GROUP LIFE INSURANCE     800-419-1473  
   (SGLI/VGLI)        
         
OFFICER PROMOTIONS BUPERS 882 1-866-827-5672  
         
OFFLINE PAYMENTS   580 2 5595  
         
OUT OF SERVICE DEBT CLAIMS DFAS-IN 926 866-912-6488  
         
OVERSEAS AUTOVON (DSN) OPERATOR   225 -9801  
         
PER DIEM, TRAVEL AND ALLOWANCE COMMITTEE        http://www.defensetravel.dod.mil  
         
PHYSICAL EVALUATION BOARD NAVY   202-685-6422  
         
PRIVACY ACT & SUPEONAS Navy & Marines Corps 580 2 5225  
  FAX 580 2 6530  
  Army & Air Force   317-212-7365  
  FAX   317-212-8802  
         
RCSBP (Naval Res. Pers. Center)     800-535-2699  
         
RESERVE PAY        
  PMMAC 580 2 5335 Command use only 0830-1600
  FAX 580 216-367-3575  
  LUMP SUM LVE SELL BACK     Trouble ticket thru local admin
         
RETIRED AFFAIRS OFFICE (RAO)        
     AIR FORCE     800-531-7502  
     COAST GUARD     800-772-8724  
     MARINES     800-336-4649  
     NAVY     800-372-5463  
         
         
         
RETIRED PAY     800-321-1080  
       216-522-5955  
  FAX   800-469-6559  
         
RETIREE MAGAZINES        
       AFTERBURNER     800-727-3337 www.retirees.af.mil
       SEMPER FI     800-336-4649  
       SHIFT COLORS     866-827-5672 www.bupers.navy.mil
         
         
SAVINGS DEPOSIT PROGRAM       PMMASB 580 2 6796 INTERNAL USE ONLY
       ALL BRANCHES FAX   216-367-3587 ccl-sdp@dfas.mil
  DSN FAX   580-5060  
         
         
SBP ADMIN CORRECTIONS AIR FORCE   800-531-7502  
  NAVY/MARINES   703-614-1817  
         
SECURITY (COMPUTER)   580 2 5000  
         
SECURITY (PHYSICAL) (FOB)   580 2 7280  
         
SEMPER FI     800-336-4649  
         
         
SEPARATIONS (NAVY ACTIVE DUTY)   580 2 6289 Command ONLY, not MBR
  TD 000-333   Fax 216-367-3574 DSN FAX 580-7700
      Email ccl-td-000-333@dfas.mil
  TD 334-667   Fax 216-367-3576 DSN FAX 580-7701
      Email ccl-td-334-667@dfas.mil
  TD 668-999   Fax 216-367-3515 DSN FAX 580-7702
      Email ccl-td-668-999@dfas.mil
         
       NAVY OVERPAID ACCOUNTS DFAS-IN   866-912-6488  
         
         
         
         
SGLI – VTU NAVY RESERVE        
       SEND PAYMENTS TO: JDCBB 580 2 5335  
            DFAS-CL ATTN: SGLI Processing Code JDCBB FAX 580 216-367-3375  
            1240 E 9TH ST        
           CLEVELAND, OH  44199-2056        
* Any Non-VTU SGLI issue must be submitted to mbr’s command finance office.        
         
SHIFT COLORS     901-874-3154 www.bupers.navy.mil 
         
SOCIAL SECURITY ADMINISTRATION     800-772-1213  
         
SOLDIER’S AND AIRMEN’S HOME     800-422-9988  
         
SPECIAL CLAIMS (ACTIVE DUTY) PMMASB 580 2 5974 ccl-fax-apay-special-claims@dfas.mil
  FAX   216-367-3527  
  FAX 580 –6310  
SPOUSES TO TEACHER     800-231-6242  www.spousestoteachers.com
      ext 3224  
         
SUCCESSOR CHECK OVERPAYMENT   580 2 5721  
         
STAR CARD        
STAR CARD-NON DELINQUENT ACCOUNTS     800-826-1317  
         
THRIFT SAVINGS PLAN (TSP)     877-968-3778 www.tsp.gov
         
         
TRANSITION COMP ABUSED DEPENDENTS     216-522-5977  
  FAX    216-522-6470 Address changes should be faxed
         
TRAVEL CUSTOMER SERVICE        
       AIR FORCE DFAS-CO   800-756-4571  
       ARMY     888-332-7366 Option 1
       MARINE CORPS     Contact field office   
       NAVY     Contact field office   
         
TRAVEL (IATS) REJECT CORRECTIONS        
  DFAS-CL 580 2 5470  
  FAX 580 2 6081 Paper Checks
         
TREASURY DEPARTMENT WASHINGTON   202-622-2000 www.treasury.gov
         
TREASURY OFFSET PROGRAM TOPs     800-304-3107 Option 1, 2, 5
         
TRICARE        
       NORTH     877-874-2273 www.tricare.mil
       SOUTH     800-444-5445  
       WEST       888-874-9378  
       EUROPE, AFRICA, MIDDLE EAST     888-777-8343 Option 1
       LATIN AMERICA and CANADA     888-777-8343 Option 3
       WESTERN PACIFIC     888-777-8343 Option 4
         
TRICARE DEPENDENT DENTAL     800-866-8499  
     (ACTIVE DUTY MEMBERS) UNITED CONCORDIA   888-622-2256  
         
TRICARE SENIOR PHARMACY HELP LINE     877-363-1303 www.express-scripts.com/tricare
       NATIONAL MAIL ORDER PHARMACY        
         
TROOPS TO TEACHERS     800-231-6242 www.proudtoserveagain.com
         
TSP (All Branches)                                     
Air Force  Active Duty   inquires by email only sheri.presley@dfas.mil
  Reserve Duty   inquires by email only roxanna.rivera@dfas.mill
Navy                                            Active Duty   inquires by email only ccl-military-tsp@dfas.mil
                                                Reserve Duty   inquires by email only ccl-nvres-tsp@dfas.mil
Army Active Duty   inquires by email only DFAS-INTSP@dfas.mil
  Reserve Duty   inquires by email only richard.johnson@dfas.mil or
pamela.penfield@dfasmil
Marines Active & Reserve Duty   216-522-8762 opt 3 ccl-mc-tsp@dfas.mil
  FAX   216-367-3605  
         
VA RETRO HOTLINE      1-877-327-4457  
      216-522-6161  
VAULT (19RD FLOOR)         
      RETURNED CHECKS & BONDS (RCB)   580 2 5222  
         
         
VAULT (28TH FLOOR)        
    CHECKS/REMITTANCES RECEIVED BY DFAS   580 2 6129  
         
VEAP (NAVY)        
       BENEFITS INFORMATION  DVA Education Cust Svc   888-442-4551 www.gibill.va.gov
        INVOICE PAID FROM CLEVELAND   580 2 6701  
         
         
VENDOR PAY        
   COLUMBUS     800-756-4571  
   INDIANAPOLIS     888-332-7366  
         
VERIFY RESERVE AFFILIATION        
  ARMY   800-318-5298  
  AIR FORCE   800-525-0102  
  MARINES   800-255-5082  
  NAVY   800-535-2699  
         
VETERANS ADMINISTRATION     800-827-1000 http://www.va.gov
       BURIAL BENEFITS     800-697-6947  
       DEBT MANAGEMENT     800-827-0648  
       DDS/EFT CHANGES     877-838-2778  
       eBenefits     800-983-0937  
         
VIET NAM VETERAN’S MEMORIAL     202-426-6841  
         
WAIVER/REMISSION OF INDEBTEDNESS        
       DFAS-IN     317-212-8692  INTERNAL USE ONLY
      email remissionwaiverindy@dfas.mil
         
WASTE, FRAUD AND ABUSE HOTLINE     800-424-9098 http://www.dodig.osd.mil
         
         
WORLDWIDE LOCATOR        
      (Regular Active Duty Only) AIR FORCE   210-565-2660  
  ARMY     Commander
        U.S. Army Enlisted Records & Evaluation 
        ATTN: Locator
        8899 East 56th Street
        Fort Benjamin Harrison, IN 46249-5301
         

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